Refund and Shipping Policies

Cancellation Policy

Any order cancellations requested by customer will be subject to a 5% fee. This fee is charged by the payment company's like credit cards, paypal etc when you place your order. This fee, known as transaction fees, is not paid to us so we cannot give you refund for it therefore you will receive 95% of your order total. 

If for any reason we can't prepare your order and have to cancel then you will receive 100% refund.

Shipping Policy

Please contact us before placing your order if you need to inquire about delivery. You will be contacted with a delivery time on the day of delivery. We are not responsible for product condition after it has been delivered so we request customers be home to receive the product to prevent the goods from melting/freezing, eaten by animals, stolen, getting wet etc.